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I signed up through the app but can't access the website. will pass info to our apps (Prodigies Music Lessons). The app however, will NOT pass sign-ups from app stores to website. Email us and we'll help you out! will pass your username to the Prodigies Music Lessons apps (TV, smartphone, etc). 

The reverse however, is not yet active. 

In other words, signing up in our app doesn't activate your membership on 

We're working on improving this situation. In the meantime, the simplest fix is to... 

  1. Cancel your account in iTunes, Google Play, etc
  2. Use the 30 Day Free Trial sign up at
  3. This will reactivate your account in the apps as well as give you access to the website
  4. Email if you need a hand

Finally, your website password WILL NOT reset your app password. 

You can reset app passwords here: 

Email or call us at (302) 307-1997 if you need a hand. We're usually in the office M-F 9-5 EST